Cleveland's Premier Adult Rowing Club

2017 WRRA Payment Policy:

Payment of registration fees is required at the time of registration. All payments must be made with a credit card. The ActiveNet registration site accepts MasterCard, Visa, Discover and American Express. An Activenet processing fee of $1.25 will be added to each transaction. All transactions are subject to 8% sales tax with the exception of Learn to Row. Anyone with an outstanding balance will not be permitted to register.

2017 WRRA Payment and Refund Policy (PDF).

Optional Payment Plans:  

The optional payment plan (available only for some programs) requires an initial payment followed by 2 or more automatic charges to your credit card at defined dates in the future.  If automatic payments are impeded for any reason (including but not limited to lost, stolen, insufficient funds, declined, expired, closed, etc.) the individual with the outstanding balance will have 14 days from the failed payment date to complete the payment, after which a $25 late payment fee will be applied to the account and membership and rowing privileges will be immediately suspended until payment is received. The account holder will be automatically notified of the failed payment by email to the address provided in the Activenet account (customer must maintain current email address). It is the customer’s responsibility to receive the email. Contact WRRA at membership@westernreserverowing.com  if you have any questions.  Each payment plan in which you enroll will incur a Payment Plan Surcharge to cover costs to WRRA associated with the processing of these automatic transactions.

Payment Plan Help Document (PDF)

 There are two types of payment plans offered:

  • Summer Rowing League (full 15 week program only):  Three payments
    • 40% is due at time of transaction
    • 30% is due 31 days after initial registration
    • 30% is due 62 days after initial registration
    • Payment Plan Surcharge:  $4.50
  • Masters, General Sweeps, General Sculling, Summer RecFour payments
    • 40% is due at time of transaction
    • 20% is due 31 days after initial registration
    • 20% is due 62 days after initial registration
    • 20% is due 93 days after initial registration
    • Payment plan Surcharge:  $6.75

2017 WRRA Refund Policy 

2017 WRRA Payment and Refund Policy (PDF).

WRRA must limit the circumstances under which we offer refunds so that we may effectively and responsibly plan and manage our programs. Registration fees are defined here as ALL fees (assessment, membership, program fees, etc.) except as otherwise noted.

If a notice of cancellation accompanied by a request for a refund is made in writing (email) to the Membership Director no later than 14 days after a coached program begins (or after the date of registration or the lifting of cold water restrictions, currently April 15, whichever is latest, for non-coached programs) a full refund of the registration fee less any convenience, transaction, or processing fees applied at the time of registration (or built into the activity cost) will be made.

No refund will be made in the absence of a written request within the stated periods. After these dates, there will be no refunds made for any fees, with the exception of members who withdraw from a program due to a medical condition or relocation. If such a member provides a signed letter from his/her health care provider validating his/her condition, he/she will receive a pro-rated refund for certain fees (facilities assessment and membership fees will not be refunded) for the remaining portion of the program starting with the date the medical excuse is received by the Membership Director. In cases of re-location WRRA will need proof of relocation and will validate that proof. The Board of Directors reserves the right to make determinations on special circumstances.

WRRA reserves the right to cancel any program due to under-enrollment, coach staffing issues or other circumstances. If the program is cancelled prior to the first session, a full refund of the registration fee will be given. If the cancellation occurs midprogram, either a comparable alternative will be provided or a pro-rated refund will be given based on the number of weeks of the program completed at the time of cancellation. Your signature here indicates agreement to and acceptance of these policies:

 

Name (printed):  ____________________________________  Date:  _______________________

 

Signature:  __________________________________________